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Aspire Rural Health System has a commitment to patient satisfaction. We are dedicated to resolving any complaints or concerns you may and use your feedback to improve our services. If at any time you feel you are not being treated in a fair and caring manner, please contact Aspire’s Risk Management Department at 810-376-7031 or 989-912-6296.
DNV Healthcare-National Integrated Accreditation for Health Care Organizations (NIAHO) surveys hospitals for compliance with the Medicare Conditions of Participation and Coverage. You may also contact them with any concerns:
DNV Healthcare – NIAHO
3031 W. Grand Blvd., Suite 570
Detroit, MI 48202
Phone: 313-664-1900
If you have Medicare and feel you did not receive quality care, you may contact:
Livanta Phone: 888-524-9900
Fax: 855-236-2423
Other agencies for help with hospital concerns:
Department of Attorney General
(For elder abuse and Medicaid fraud)
Phone: 1-800-242-2873
Online: www.michigan.gov/ag/
Disability Rights – Michigan
Phone: 517-487-1755 or 800-288-5923
Fax: 517-487-0827
Online: www.drmich.org
In addition, complaints can also be filed with:
Bureau of Community Health Systems
Toll-free call: 1-800-882-6006
Online: www.michigan.gov/BCHS
Via Mail: P.O. Box 30664, Lansing MI 48909
Via Fax: 517-736-0213
Via E-mail: BCHS-Complaints@michigan.gov
© 2024 Aspire Rural Health System